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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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melissa cohen

July 18, 2024

5  out of  5
rating by melissa cohen
"Nathan Moore helped me obtain an auto policy today. He was patient, helpful, kind and I appreciated his customer service, a rare thing these days."
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William Anderson

October 19, 2023

1  out of  5
rating by William Anderson
"I had called this place on account looking for General liability and workers compensation insurance I talked to Carmine and he worked it all up and I paid them $1,200 for my down payment and everything I asked for a copy and I got told that I couldn’t get one yet by the time my next payment was due I still wasn’t able to get a certificate so I canceled it and next thing you know I’m in collections and being told I owe $2,500 this is a crook"
We responded:
"William thank you for your review as mentioned on our call you need to contact NEIS for your audit information that you have neglected to complete. We had attempted to contact you numerous times regarding your payments due, as well as information that had been needed for your policy to continue. After numerous failed attempts, your policy was finally canceled due to nonpayment. You have been provided the contact information for NEIS to complete that audit, and potentially receive a reduced bill. Please let us know how we can be of any further assistance, again thank you for your time, and review. "
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Kali Nolte

March 10, 2023

5  out of  5
rating by Kali Nolte
"Highly recommend!"
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Amy Zawadzki

February 4, 2023

5  out of  5
rating by Amy Zawadzki
"Stephen and Carmine were very detailed, customer centric, knowledgeable and very easy to deal with. I am so happy I moved over to State Farm with Carmine Costantino!"
We responded:
"Amy, thank you for your kind words. We look forward to being your agency of choice into the future and thankful we could help you with your home owners insurance needs. We hope to be able to help you more in the future with any additional needs you may have with auto and or life insurance. We pride ourself on being the best of the best here in New York."
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William Coleman

February 2, 2023

5  out of  5
rating by William Coleman
"I worked with Carmine and he was fantastic. Even saved me money from my previous insurer."
We responded:
"William thank you to you and your family for trusting our agency with your insurance needs. We look forward to being your agency of choice into the future here in New York and look forward to helping you with any future needs you might have."
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mary berman

January 27, 2023

5  out of  5
rating by mary berman
"Excellent service with Stephen Dymus at State Farm. Looking forward to being a customer."
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traci simcoe

January 18, 2023

5  out of  5
rating by traci simcoe
"I just want to say I appreciate you guys for helping me with my insurance needs, and also putting my mind at ease, knowing that my children will be set in case something happened to me! Thank you so much Carmine and Nate!!"
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RTF Construction frawley

January 17, 2023

5  out of  5
rating by RTF Construction frawley
"I had USAA insurance, I was almost 3 times the amount of what Carmine was to get me through State Farm"
We responded:
"Rich thank you again for trusting us with your auto and home owners insurance needs. We take a lot of pride in what we do here in New York, and we look forward to being your agency of choice for many years to come."
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Frank Scotto

January 13, 2023

5  out of  5
rating by Frank Scotto
"Nat was professional and explained all the policies in detail making it easy to understand. He was able at save me over 4,000 a year! Thank you in was a pleasure working with you ."
We responded:
"Frank thank you for your kind words and we thank you for trusting us with your Auto, and Home owners insurance needs. We do everything we can to treat all of our clients here in New York like a friend or family member. We look forward to always doing all we can to be your agency of choice."
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JC Mangano

January 13, 2023

5  out of  5
rating by JC Mangano
"Every few years I review my insurance policies to make sure I'm receiving a competitive and fair price. I found State Farm and my agent Carmine in particular very helpful and the insurance policy cost was very competitive. I look forward working with him in the future."
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Paul Barrus

January 9, 2023

4  out of  5
rating by Paul Barrus
"My trust with agents, brokers, etc has been severely tested over the years. Owner seems professional and knowledgeable. Young salesman made good first impression on phone which brought me in. So far so good."
We responded:
"Paul thank you for trusting us with your auto and home owners insurance needs. We look forward to continuing to earn your trust as the best choice for all your insurance needs here in New York. Thank you for being the best part of State Farm."
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Charlie Zardus

December 30, 2022

5  out of  5
rating by Charlie Zardus
"Wry helpful and professional to get the best possible rates and coverage"
We responded:
"Thank you Charles I am glad we could help you with your auto insurance needs. We do our best to help clients with their auto, home, life and disability insurance needs. We pride ourself to give the best customer service in New York, and look forward to being your agency of choice for many years to come."
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Stephen Panek

December 30, 2022

5  out of  5
rating by Stephen Panek
"Carmine was very knowledgeable and took the time to answer all my questions. He got me quality insurance at a very reasonable rate."
We responded:
"Stephen thank you very much for trusting us with your auto, and home owners insurance needs. We take a lot of pride in serving our clients here in New York, and look forward to being your agency of choice for years to come."
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N. & A. Rindfleisch

December 15, 2022

5  out of  5
rating by N. & A. Rindfleisch
"Looking for a better deal for an elderly relative, Carmine was very helpful in setting up a more reasonable policy. Would recommend him to anyone looking for insurance."
We responded:
"Thank you Nancy for trusting us with your insurance needs. We take a lot of pride in helping all of our NY State communities with their auto, home, and life insurance needs. We look forward to being your agency of choice for many years to come."
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Al G

December 15, 2022

5  out of  5
rating by Al G
"Why go to the website when you can talk to a human? Nate and everyone @ Carmine Costantino State Farm are friendly, courteous and streamline the process so you can get on with the rest of your day. 5 stars from me!"
We responded:
"Al thank you for your kind words, we appreciate you trusting us with your insurance needs. We always try to treat all of our clients like a friend or family member. We also appreciate the face to face interaction, or ability to even communicate one on one remotely if needed. We take a lot of pride with what we do here from auto, home, life, or disability insurance, you can rest assured if you are in NY State we will always be here to tailor our approach appropriately to your insurance needs."
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tim timmaknockers@yahoo.com

November 25, 2022

5  out of  5
rating by tim timmaknockers@yahoo.com
"Very understanding and helps you get you a great price they saved me 75 dollars a mouth. Very happy with there service."
We responded:
"Thank you for the feedback Tim we are glad we could save you so much on your auto insurance needs. We look forward to being your insurance agency of choice here in Upstate NY for many years to come."
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melissa mcleod

October 10, 2022

1  out of  5
rating by melissa mcleod
"I have been a customer for many years, but I am disappointed to be on the receiving end of phone calls that are an attempt to get me to purchase products/ insurance. Customers do not need to be bothered every few months with questions geared to sell them things. I will explore other insurance agencies in the future, there are plenty out there who will respect the customers decision on what policies they need."
We responded:
"Melissa we apologize that you feel that way and as stated earlier on the phone it is our duty as your insurance agency to conduct annual life insurance policy reviews. We have notated your policy that you do not want reviews being done so the calls will not continue. Thank you for your feedback and have a wonderful day."
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D G

August 25, 2022

5  out of  5
rating by D G
"Nate is an outstanding agent. He consistently exceeded my expectations in every interaction with him. I only wish he could have continued as my agent after I changed states. Unfortunately, he couldn’t for State legal reasons. The owner of this franchise, clearly has set a high bar for his team & helps ensure they have the skills & tools to excel."
We responded:
"Thank you so much for your feedback we have enjoyed working with you for your auto, home , and life insurance needs. I’m sure Nate echos the same sentiments, it’s because of clients like you in our Cayuga county communities that we enjoy what we do daily."
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Joelle Larock

August 9, 2022

5  out of  5
rating by Joelle Larock
"Carmine is great to work with, extremely helpful and always just a phone call away to answer any questions that I have with auto , home and life insurance needs Thank you much !"
We responded:
"Joelle we appreciate being able to help you with you auto, home, and life insurance needs. Thank you for being the best part of State Farm."
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Mary Guzewicz

August 1, 2022

5  out of  5
rating by Mary Guzewicz
"Was very helpful and worked great for us"
We responded:
"Mary thank you for your feedback we appreciate you trusting us with your auto, home or life insurance needs. We look forward to many years to come as your insurance agency or choice."
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Timothy Rudl

July 15, 2022

5  out of  5
rating by Timothy Rudl
"Carmine and his team at State Farm are great to work with. They worked efficiently and handled my newly formed policies with care and consideration. I am looking forward to having a local agent who will be with me for all my current and future insurance needs. Thanks."
We responded:
"Tim we thank you for trusting us with your auto and home owners insurance needs. It’s been a pleasure from the start helping you with your new ventures here in Cayuga county. We look forward to many years of being your insurance agency of choice."
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Michele Courtney

July 12, 2022

5  out of  5
rating by Michele Courtney
"Carmine has helped me with both homeowners and car insurance. Easy to work with and promptly returns my calls."
We responded:
"Michele thank you for being the best part of State Farm, and your generous review. We look forward to being your agency of choice for your current auto, and home owners insurance, along with any additional needs you may have into the future."
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JENNIFER BUCK

May 23, 2022

5  out of  5
rating by JENNIFER BUCK
"Great experience with Carmine. The transition process was extremely quick. 10 out of 10 would highly recommend!"
We responded:
"Jen it was my pleasure helping you save money on your auto and home owners insurance policies. Please keep us in mind for any future needs."
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Jennifer Dziuba

May 13, 2022

5  out of  5
rating by Jennifer Dziuba
"I spoke with Steve today & he was one of the best customer service contacts I have had ever. I thought it was going to be a long lengthy process when I called but he was so helpful and quick to get things taken care of for me. Absolutely 100% best call I've had in awhile!"
We responded:
"Jennifer thank you for trusting us with your auto and home owners insurance needs. We are always happy to help I will make sure Steve hears the kind words."
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Mert Little

May 10, 2022

5  out of  5
rating by Mert Little
"You can tell from who they hire to represent your account, this is a good group. Nate went the extra mile, taken time to explain and review everything with me. Glad to make the switch."
We responded:
"Mert thank you for the kind words I’m sure Nate appreciates it, I will make sure he reads this."